OrderFlow — daily operations
Use this routine after completing the first import. The WordPress menu is Allegro Sync; labels may be translated in your installation.
Start with account and sync status
- Confirm the active profile, seller, marketplace and Production/Sandbox environment in Accounts or Dashboard.
- Check the latest completed run, any active task and the next scheduled run.
- Read History for imported, updated, skipped and failed items. Use the matching time and operation in Logs to investigate failures.
A resumed task retains its saved account and mode. Resolve an existing paused or stopped job before starting another job or switching the work to another account.
Add or update products
For one offer, use Dashboard → Re-sync Single Offer → Sync Offer with its numeric Offer ID. Open the WooCommerce product afterward to confirm the result. For a larger import, select the appropriate catalog action and review the run summary when it finishes.
Before changing many products, check these controls together:
| Control | What to check |
|---|---|
| Product content direction | Which system supplies linked titles, descriptions and gallery images? |
| Overwrite / skip existing | Should this run preserve existing content, update it or import only new products? |
| Price direction and markup | Is the regular price coming from the intended source? Allegro → WooCommerce applies the configured import markup. |
| Stock direction and buffer | Are quantities coming from the intended source? A buffer reduces the quantity published from WooCommerce to Allegro. |
| Product overrides and mappings | Does the individual product override the global stock/price direction, or link to a different offer? |
For example, with one-way Allegro → WooCommerce pricing, an Allegro price of 100 and a 10% import markup become a WooCommerce regular price of 110 before other store tax/display rules. WooCommerce → Allegro sends the WooCommerce regular price. Bidirectional linked-product updates skip markup to avoid repeated increases; do not assume that each channel will retain an independently edited price.
Use Categories, Mappings, Offer Templates and Bulk Edit when the task requires those tools. Preview and review bulk changes before applying them. Full delete permanently removes selected WooCommerce products or orders; it is not a sync recovery action.
Review and fulfill imported orders
- Open Allegro Sync → Orders and the relevant WooCommerce order.
- Confirm the Allegro seller/account, checkout-form reference, purchase date, items, addresses, pickup point, currency and total.
- Check payment and fulfillment separately. The importer is not paid-only: a pending payment, cancellation or cash-on-delivery method needs the appropriate handling before shipment.
- Use the order's Allegro actions for fulfillment status or tracking. For Send parcel, inspect the sender, receiver, service and package details before submitting.
- Refresh parcel status and use label, protocol or pickup controls when available for that shipment. After an uncertain response, inspect status before submitting the same shipment again.
Invoice PDF upload, return review and seller refund actions are available in the relevant order workflow. Check the order, amount and existing outcome before taking an action that affects the buyer or payment. A fulfillment status change is not itself confirmation of a refund.
Changing the order history window limits future imports; it does not remove orders already present in WooCommerce. If an order is missing, check the saved purchase-date boundary, the account, whether order sync is enabled and the run logs.
Monitor automation and stock
Use Health for connection and scheduler checks, History for actual run results and Logs for details. Keep the browser open while a foreground or optimized run is progressing. After changing hosting or execution mode, observe a completed scheduled run before relying on unattended operation.
Inventory helps review stock planning and products that need attention. Configure stock buffers and replenishment assumptions for your business. Analytics reports imported sales; profit and margin depend on available cost data, and historical imports affect date-based reports.
Recover an interrupted run
- Pause and Stop take effect at a safe checkpoint; an in-flight request may finish first.
- Fix the reported connection, hosting or data problem, refresh the displayed status, then use Resume for the saved job. The saved account, position and import mode are retained.
- Do not repeatedly click start, resume or a previously rejected browser batch. If automatic retries stop making progress, use Logs and Health before trying again.
- Run now queues a one-off task without removing the recurring schedule. A queue error means the task was not accepted; check the scheduler before retrying.
If the issue persists, follow support and updates. Keep a note of the account, action, time and exact error; do not send customer payloads or credentials.